Privacy Policy
What Hexel collects when you generate images, why, and who processes it.
Last updated: 2026-11-11
Overview
This policy explains how Hexel (h3imagegenerator.com) handles your information when you use the site to generate and edit images with the MiniMax H3-Image model. We collect only what we need to run the service.
What We Collect
- Account data — your name, email address, and a hashed password (or the basic profile from a sign-in provider, if you use one).
- Generation data — the prompts you write, the reference images you upload for editing, the settings you choose (size, resolution, number of images), and links to the images generated for you.
- Billing data — your purchases, subscription status, and credit balance. Card details are entered on Stripe's checkout page and handled by Stripe; we do not receive your full card number.
- Technical data — IP address, browser type, and basic usage logs, used for security, rate limiting, and fixing problems.
- Cookies — needed to keep you signed in and remember your language. If analytics are enabled, they are used only to understand overall site usage.
How We Use It
- To run your generations and show your history.
- To manage credits, payments, and subscriptions.
- To prevent abuse, such as multiple accounts for free credits or prohibited content.
- To answer support requests and send essential service emails.
We do not sell your personal information, and we do not use your prompts or images to train models.
Who Processes Your Data
We share data only with providers that help us run the service:
- fal.ai — hosts the H3-Image model. Your prompt and reference images are sent to it to produce the result.
- Stripe — processes payments and subscriptions.
- Cloudflare — hosts the website and database.
We may also disclose information when required by law or to protect our users and the service.
How Long We Keep It
- Account and billing records are kept while your account is active and as long as tax and accounting laws require afterwards.
- Generated image links are temporary and expire on the provider's side. Generation history (prompts and settings) is kept with your account until you delete it.
Your Rights
You can ask us to access, correct, export, or delete your personal data, or to close your account. Email support@h3imagegenerator.com from your account email and we will respond within 30 days.
Security
Connections are encrypted with HTTPS, passwords are stored hashed, and service credentials are encrypted at rest. No system is perfectly secure, but we take reasonable measures to protect your data.
Children
The service is not intended for anyone under 16, and we do not knowingly collect their data.
Changes
If we change this policy, we will update the date at the top of this page.
Contact
Privacy questions: support@h3imagegenerator.com